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For your reference, we have included the original job posting below.
Macy's Cross County, Yonkers, NY: Assistant Operations Manager
Job Number:
43889404
Company Name:
Macy's
Job Location:
Yonkers, NY US
Job Categories:
Sales & Sales Management Customer Service
Macy's Cross County, Yonkers, NY: Assistant Operations Manager
Job Title: Assistant Operations Manager
Overview:
As an Assistant Operations Manager, you will support My Macy's process and assist the Operations Manager in supporting our business to ensure that we operate efficiently and that we achieve our sales, service and profit goals. The scope of your job will extend to key areas such as: expense management, shortage prevention, staffing and scheduling, merchandise flow, customer service, building and equipment maintenance, housekeeping, and safety standards.
Key Accountabilities:
Sales
Work with the Operations Manager to drive overall Store Scorecard results by focusing efforts on the following tactics: shopping environment, pricing and signing, workload planning; Profit: staffing and weekend compliance, logistics, shortage and safety
Assist the Operations Manager with managing all payroll and non-payroll expense
Oversee the management of receiving and processing of all new receipts; ensure back of house standards are maintained and drive RTV compliance
Support store shortage and implement reduction initiatives
Assist with staffing and scheduling budgets
Work with the Operations Manager to ensure that all procedures, policies, exposure standards and shortage awareness are thoroughly understood by the Operations team are understood and executed by Associates
Customer
Train, motivate and develop support Associates to reach their fullest potential and to maximize business opportunities
Clearly communicate store and company objectives so both Executives and Associates are well informed
Assist with total store maintenance; create a safe and clean environment for both customers and Associates
Support shortage and safety programs; help drive the program objectives
Work with the Operations Manager to manage supply budgets and ensure that the store stays stocked on selling supplies and other items required to operate the store
People
Assist with the recruitment and selection of qualified support Associates
Create a positive, inclusive work environment focusing on internal and external customer service and safety
Partner with the Operations Manager to address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
Advise and Provide input in to performance evaluations - ensuring Associates participate in the development of individual performance improvement plans
Make recommendations on Associate promotion, advancement, talent development and termination
Lead Associates in support of community service opportunities
Skills Summary:
A minimum of 1-3 years in a leadership/supervisory position in operations
Strong leadership profile and excellent negotiation skills
Highly organized and ability to adapt quickly to changing priorities
Ability to effectively plan and execute strategies
Effective prioritizing and time management skills
Ability to build partnerships and direct teams
Excellent written and verbal communication skills
Commitment to exemplifying the highest integrity and professional business standards
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
